LaVar Ball is one of the founder's of the Big Baller Brand, which recently received an 'F' rating from the Better Business Bureau. Photo by Associated Press
Written by Donald A. Promnitz
A warning has been issued by the local Better Business Bureau (BBB) office about LaVar and Tina Ball’s sporting goods company Big Baller Brand of Chino Hills.
BBB began receiving numerous complaints last fall about unfilled and erroneous orders and contacted the business to ask it to voluntarily address the pattern of complaints.
Since last April, Big Baller Brand has received 32 complaints and 44 negative customer reviews. So far, a dozen of these complaints went unanswered and five were initially answered but never resolved. One complaint came from a customer in Visalia who ordered roughly $250 worth of clothing for a child for Christmas, according to a BBB spokesperson.
“I am starting to get the impression that they will not give me my money back or send me the items that I ordered,” the complaint states. “It is very concerning to me that there is no contact phone number to reach these people and if I would have read any kind of reviews and gotten this kind of feedback, I would never have spent my hard-earned money with this company.”
Big Baller Brand has gotten an “F” rating from the BBB, the lowest possible grade.
LaVar Ball is the outspoken parent of Lonzo Ball, rookie Los Angeles Lakers guard, and LiAngelo Ball, former UCLA basketball team member who was arrested on suspicion of shoplifting in China in November.
LaVar has been outspoken and brash in establishing the Big Baller Brand of clothing and shoes, some of which retail for as high as $495. He also got into a media tiff with President Trump after he was asked if Trump deserved thanks for helping to get his son out of custody in China.
“Did he go visit them in jail? Did you go visit them in jail. If you went to visit them in jail then I would say, ‘Thank you,’” Ball reportedly said.