Kingsburg's downtown district. Photo by Frank Lopez

published on April 22, 2019 - 11:24 AM
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T-Mobile US and Sprint Corp. have announced that Kingsburg will be home to a previously announced “Central Valley Customer Experience Center” (CEC) as the two telecom companies merge.

Slated to create more than 1,000 new jobs, the merged “New T-Mobile” will be one of the largest employers in the area, with its employees earning wages on average more than 50% higher than the average wages in Fresno County, which will also make the CEC among the highest-paying employers in the area.

“The Kingsburg area in Fresno County is already home to a tremendous amount of innovation, diverse talent and great energy, which makes it a perfect fit for the New T-Mobile!” said T-Mobile and New T-Mobile President Mike Sievert. “Our new CECs will allow the New T-Mobile to expand the personalized service we give our amazing customers every single day as we continue to grow. We can’t wait to be a partner in the revitalized Central Valley. We’re really excited to join the greater Kingsburg community, add an amazing group of 1,000 employees to our Magenta family and get to work taking care of our customers!”

The New T-Mobiles investment in Customer Experience Centers in different areas of the country will create up to 5,600 additional jobs by 2021, and the combined company will have 7,500 more customer care professionals in 2024.

“It is exciting to see the growing trend of employers taking advantage of the workforce opportunities in the Central Valley,” said Lenny Mendonca, chief economic and business advisor to California Governor Gavin Newsom. “As Fresno County’s strong job growth indicates, this region is primed for investment. We are looking forward to more companies starting and expanding their businesses with a high-quality workforce who can work closer to home and avoid extended daily commutes.”

The completion of the merger still remains subject to regulatory approvals and certain other customary closing conditions.

Jolene Polyack, economic development coordinator for Kingsburg, said a specific site hasn’t been selected. She added that she is excited to see a new employer come to the area, and that she believes this is another development that will help bring more attention to the city.

“We’re delighted that they considered Kingsburg and that we were able to accommodate their needs,” said Polyack. “We look forward to working with them and to creating a great place to work here in Kingsburg for their employees. It will do nothing but help us in so many ways economically. It’s a great place to live so employees can find great housing around here. There’s just a variety of ways that this is going to be great for everybody.”

Kingsburg has been on a tear of economic growth, welcoming 25 news businesses over the last two years.

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