File photo.

Kaiser Permanente Northern California has once again been recognized as the highest rated in California in expert, coordinated care and exceptional service according to a recent rating from National Committee of Quality Assurance.

The provider received 4.5 out of 5 stars in the 2024 Health Plan Ratings, marking the ninth time that they have been the highest-rated plan in the region. Nationally, only 8 percent of health plans achieved ratings of 4.5 or higher.

“Kaiser Permanente Northern California is a national leader when it comes to putting patient care first, and ensuring we are exceeding our members’ needs with a focus on providing high-quality, safe, and equitable care,” said Carrie Owen Plietz, FACHE, president of Kaiser Permanente’s Northern California region. “This NCQA recognition reiterates our commitment to delivering world-class service to those who entrust us with their care.”

The nonprofit, which aims to improve health care quality nationwide, analyzed more than 1,000 plans based on quality and service. Each of Kaiser Permanente’s plans — both commercial and Medicare — received or were tied for the highest rankings in all geographic regions served by the provider.

Kaiser Permanente had more 4.5-star or higher plans than any other health organization for the ninth consecutive rating cycle.

“This exceptional rating from NCQA is yet another testament to the expert and coordinated care provided by our clinical teams in Northern California,” said Maria Ansari, MD, FACC, CEO and executive director of The Permanente Medical Group. “Our highly skilled physicians and dedicated care teams continue to deliver innovative and equitable care that translates to healthier lives for our 4.6 million patients.”