The City of Fresno is ramping up to assess delinquency fees for past-due utility bills.

The city announced Tuesday that the its Utility Billing and Collections Division recently began mailing notices to its water, sewer and trash customers to inform them  of its intent to collect fees for past-due utility amounts.

The notices come in the form of an insert included in the monthly utility bill.

This only applies to customers who have fallen behind in the payment of their utility bills.

Customers unable to pay the full amount of their past-due utility balances can avoid delinquency fees by contacting the Utility Billing and Collects Division office and requesting to arrange a payment plan.

In March 2020, the city placed a moratorium on levying fees and suspended water shutoffs to past-due accounts in response to the COVID-19 pandemic. The moratorium was to remain in place through the duration of the city’s Emergency Order.

In June of last year, the Fresno City Council voted to confirm Mayor Jerry Dyer’s proclamation to terminate the Emergency Order.

For more information or assistance, customers can call 559-621-5888 or 621-6888, or visit the City’s website https://www.fresno.gov/finance/utilities-transitional-covid-19-payment-plan/.